Job Title: Academic Advising Manager

Job ID: 27803

Location: LaGuardia Community College

Full/Part Time: Full-Time

Regular/Temporary: Regular

 

POSITION DETAILS

LaGuardia Community College, located in Long Island City, Queens, educates more than 20,000 New Yorkers annually through degree, certificate, and continuing education programs. A Hispanic-Serving Institution, located in Long Island City, Queens offers more than 50 degrees and certificates, and more than 65 continuing education programs to educate New Yorkers seeking new skills and careers. As an institution of the City University of New York (CUNY), the College reflects the legacy of our namesake, Fiorello H. LaGuardia, the former NYC mayor beloved for his advocacy of underserved populations. Since 1971, LaGuardia’s academic programs and support services have advanced the socioeconomic mobility of students while providing them with access to a high quality, affordable college education. Visit www.LaGuardia.edu to learn more.

 

Reporting to the Director of Advising, the Academic Advising Manager will carry out the following responsibilities in addition to the duties outlined in CUNY Title Overview:

• Enhance, implement, evaluate and continuously improve upon advising services;
• Manage the online advising component of the campus;
• Develop, implement, and assess strategies to address the unique needs of evening and weekend populations;
• Develop, implement and asses programming to engage students while addressing students’ development, sense of belonging, persistence and at risk populations;
• Manage the day-to-day operational effectiveness of advising systems;
• Collaborate with the Registrar, Director of Admissions, Academic Affairs, and Adult and Continuing Education to develop a comprehensive Advising and Registration effectiveness plan;
• Collaborate with faculty and other college departments to ensure that comprehensive and consistent student support services are provided;
• Supervise Full Time and Part time staff;
• Represent Advising at on- and off- campus events, including work-related professional conferences, to promote the principals of advising as related to student persistence, retention, degree completion and overall student success.

 

QUALIFICATIONS

Bachelor's degree and six years' related experience required.

 

PREFERRED QUALIFICATIONS

• Master's Degree in an appropriate field of study, and not fewer than six (6) years of advising experience preferred.
• Experience working in a college or university setting.
• Excellent organizational, presentation and written/oral communication skills; ability to provide outstanding customer service in a fast paced, deadline driven environment; and possess an understanding of the cultural, social, and educational needs of a multiethnic campus community.
• Able to initiate projects.
• Available to work some evenings and weekends.

 

CUNY TITLE OVERVIEW

• Manages the development and operations of academic counseling services.
• Develops and coordinates campus efforts to provide a comprehensive academic advisement model and protocol; assists with strategic planning
• Supervises an academic advisement center; oversees counseling activities to provide consistently reliable information to students
• Works with academic departments to develop faculty advisement components
• Collaborates with other campus offices to provide smooth and coordinated access to academic counseling services in order to enhance student performance and retention
• Develops workshops and other training to utilize advising technologies
• Oversees the development of advisement brochures and sample study programs
• Assesses academic counseling activities by tracking student progress and evaluating advisement system; recommends enhancements
• Organizes and facilitates ongoing training on use of advising technologies
• May manage professional and clerical staff; may monitor unit budget
• Performs related duties as assigned.

 

Job Title Name:  Academic Advising Manager

 

CUNY TITLE

Higher Education Associate

 

FLSA

Exempt

 

COMPENSATION AND BENEFITS

$67,784 - $86.645

 

Salary commensurate with education and experience.

 

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.  We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.  Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

 

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title.  Select "Apply Now" and provide the requested information.

 

Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).

CLOSING DATE

March 21st 2024

 

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

 

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply.  At CUNY, Italian Americans are also included among our protected groups.  Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.