Truckee Meadows Water Authority (TMWA) is a not-for-profit, community-owned water utility, overseen by elected officials and citizen appointees from Reno, Sparks and Washoe County. TMWA has a highly skilled workforce who ensure the around-the-clock treatment, delivery and availability of high-quality drinking water for more than 400,000 residents of the Truckee Meadows.

We are looking to hire a General Manager to lead our team.

About the Position:

Under policy direction of the Board, the General Manager is responsible for the leadership and management of Truckee Meadows Water Authority (TMWA) Develops, implements, and executes short-and long-term plans, policies, budgets and strategies/consistent with TMWA's vision, to enhance the quality of life in the Truckee Meadows by delivering exceptional, customer-focused water services.

The General Manager develops policy recommendations for Board of Directors' action and provides highly responsible and complex administrative support to the Board of Directors.

The General Manager is accountable to the Board of Directors for the administration of all TMWA services and activities to ensure delivery of high-quality water in a cost-effective manner and managing water resources and planning facilities to meet the community's water needs.

Receives policy direction from the Board of Directors.

ESSENTIAL FUNCTIONS:

We believe that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor TMWA to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Examples of Duties:

• Act as an agent for the Board of Directors in the administration of TMWA's operations and services.
• Prepare and present policy recommendations and advise the board on matters of policy and administration of TMWA.
• Provide highly responsible staff support to the Board of Directors; develop agendas for Board meetings; prepare Staff reports to the Board of Directors; maintain frequent communications with Board members.
• Plan, organize, control, integrate and evaluate the work of all TMWA divisions to ensure that operations and services comply with the policies and strategic direction set by the Board and with all applicable laws and regulations.
• Direct, oversee and participate in the development of TMWA's strategic goals, assign work activities, projects, and programs to appropriate department heads, monitor workflow, review and evaluation operational and service methods and procedures.
• Establish broad departmental policies and direct and coordinate the activities of the organization in carrying out those polices.
• Direct near-term and long-range studies related to financial planning, water rates, water supply, capital improvements and facilitates to assure financial, operational and resource availability and stability of TMWA.
• Supervise and direct preparation of the annual budget; direct, review and evaluate annual budget requests of all departments and direct the preparation of budget recommendations to the Board of directors.
• Direct continuous review of TMWA expenditures throughout the fiscal year to ensure proper expenditures of authorized funds.
• Recommend a long-range plan of capital improvements, including provision of pertinent financial data and financing recommendations.
• Provide an in-depth analysis and review of all TMWA programs on a regular basis in such a manner that the Board may make policy decisions, and develop ways of achieving efficiency in all TMWA operations.
• Develop,  implement, and maintain an adequate system of checks and controls to safeguard TMWA money and property.
• Perform investigations, studies or surveys as the Board may designate or that he/she may deem necessary; research and prepare technical administrative reports and studies; prepare written correspondence as necessary.
• Coordinate TMWA activities with outside agencies and organizations; provide staff assistance to the Board of Directors; prepare and present staff reports and other necessary correspondence.
• Select, train, motivate and evaluate the executive management team; provide or coordinate management staff development; work with employees to correct deficiencies; implement discipline and termination procedures.
• Represent TMWA to outside groups and organizations; participate in outside community and professional group and committees.
• Respond to and resolve difficult citizen requests and complaints; research situations and prepare response and action plan for resolution.
• Build and maintain positive working relationships with co-workers, other TMWA employees and the public using principles of good customer service.
• Perform related duties as assigned by the Board of Directors.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of: 
Principles and practices of local government administration and operations especially those of a water utility operation; principles and practices of effective communication; principles and practices of policy development and implementation; pertinent local, state and Federal laws, rules, and statutes; principles and practices of leadership motivation, team building and conflict resolution; organizational and management practices as applied to the analysis and evaluation of utility programs, policies and operational needs; principles of water utility organization, administration, executive team management, and utility financing; principles and practices of government budget preparation and administration especially characteristic of utility operations; principles of management supervision, training and performance evaluation; principles of labor relations.

Skilled in/Ability to:
Communicate clearly and concisely, both orally and in writing; model and encourage open, honest, and direct communications both internal and external to department; plan, assign, direct and control a variety of functional areas with overlapping work; select, motivate, and evaluate staff and provide for their training and development; prepare, administer, and monitor organization wide budget; analyze complex operational and administrative problems, evaluate alternatives, and recommend or implement effective courses of action; develop and implement goals, objectives, policies, procedures, work standards and management controls; exercise sound independent judgement within general policy guidelines; establish and maintain effective working relationships with managers, staff, contractors, consultants, vendors, and others encountered in the course of work; use tact, discretion, and diplomacy in dealing with sensitive situations and concerned people and customers both internal and external; collaborate and cooperate with other departments on company wide projects and initiatives; understand, interpret, explain, and adhere to federal, state, and local laws, regulations, and codes and TMWA policies, procedures, and rules; encourage an organizational culture of inclusion and empower staff at all levels to take a solutions-focused approach to resolve problems and implement appropriate conflict management strategies; prepare clear and concise reports, correspondence, and other written materials; contribute effectively to the accomplishment of organizational goals, objectives, and activities.

Experience: 
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications is:

Education:
Equivalent to a bachelor’s degree from an accredited college or university with major course work in public or business administration, engineering, political science, or related field.

Experience:
Ten (10) years of increasingly responsible experience in management and administration (preferably with a water district or utility) managing, preparing, and coordinating a variety of programs in engineering, natural resources, administration, finance, water law, distribution and or operations; five years of which must be in an administrative and management capacity

Desirable:
Related Master’s degree or advanced degree desirable.

Certifications & Licensure Requirements

A valid Nevada (or California – depending on state of residency) Driver License at time of hire and continuing thereafter and ability to maintain insurability under TMWA’s vehicle insurance policy.

Employment is contingent upon successfully completing a background investigation during hire and periodically thereafter during employment.

This position is considered a safety sensitive position and employment is contingent upon the results of drug and/or alcohol testing which includes screening for marijuana. The presence of marijuana or other screened for substances on any employment related substance test may result in a refusal to hire or termination of employment.

PHYSICAL AND MENTAL DEMANDS, WORK ENVIRONMENT
The physical and mental demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
This position requires in-person reporting and incumbents must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various TMWA work and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. May occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

When working in the field, must possess strength, stamina, and mobility to sit, stand, and walk on level, uneven, or slippery surfaces; and reach, twist, turn, kneel, bend, stoop, squat, and crouch to inspect TMWA facilities and projects.

Mental Demands: 
While performing the duties of this class, an employee is regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; deal with changing, intensive deadlines, and interact with officials and the public.

Work Environment: 
The employee normally works under typical office conditions. The employee is frequently exposed to outside weather conditions and wet and/or humid conditions. The noise level is normally quiet. Incumbents are required to ensure reliable 24/7 operations, including on-call coverage and response to emergencies.

TMWA is an equal employment opportunity employer who develops and maintains a work environment that values the dignity of each individual, utilizes human resources to their fullest potential and ensures a high quality workforce which reflects the diversity of the community. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or national origin.

All decisions affecting any terms and conditions of employment, including recruitment, hiring, assignment, training, compensation, promotion, salary, disciplinary action and an employee’s caregiving responsibilities, will be made without regard to race, color, national origin, gender, sexual orientation, religion, age, disability, political affiliation, marital status, membership in an employee association, or any other protected status or category.