SUBSCRIPTION SERVICES MANAGER

Goodspeed Musicals seeks a manager for its telemarketing office. The ideal candidate will be an experienced tele-sales manager with an eye for detail and excellent customer service skills. Duties will include hiring, training and supervising the telemarketing staff; leading subscription sales efforts; managing lead lists and preparing daily sales reports; and developing strategies to achieve sales goals.

Required Qualifications & Skills: Minimum of 1 year of relevant experience. Strong telemarketing sales skills, strong interpersonal skills, ability to work independently, highly organized, strong management skills, detail oriented, excellent communication skills, proficient with Microsoft Office software.  Background in theatre, experience with Patron Manager ticketing software preferred.

The Details:
Part-Time, 29 hours per week, Sunday – Thursday evenings

Temporary:  March 15 – May 31
Salary: $18-$22 per hour plus commission

Our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. Goodspeed Musicals is committed to creating an equitable, inclusive, and accessible workplace environment, and is proud to be an Equal Opportunity Employer. Women, non-gender binary/trans individuals, BIPOC (Black, Indigenous, and People of Color), and people with disabilities are strongly encouraged to apply.

How to Apply: Please send cover letter, résumé, and professional references to jobs@goodspeed.org with the subject line “Subscription Services Manager.”