Summary of the Job:  Container Solutions is looking for a master multi-tasker who can ensure that the support needs of our sales and rental operations run like clockwork.

About Container Solutions: Founded in 1999, we are a small family-owned full-service portable storage company serving the San Francisco Bay Area and the Northern California Central Valley.  We have three key lines of business: portable storage rentals, container sales & modifications, and temperature controlled storage rental and sales.  We serve more than 1,300 customers each month.

What it’s like to work here: We are fast-paced and dynamic, always with our focus on providing the best possible solutions for our customers.  We see ourselves as a family and strive to ensure an environment where our people feel cared-for and comfortable being themselves at work.

About the Role – Key Responsibilities and Duties:

This role is multi-faceted and has duties in a wide variety of areas:

 

Sales and Rental Acitivities:

• Using QuickBooks, input and update customer information, billing and payment application.
• Manage A/R. Produce monthly invoices for recurring customers, complete customer credit card payments and follow up on aging and collections.
• Facilitate Incoming Customer Interface. Be the initial contact point for potential customers, providing basic pricing and service information.
• Manage Payroll. Collect timesheets and process payroll. Manage related vendor.
• Onboarding and new hire paperwork and payroll set up.
• Manage teammate locations and vacation schedules to ensure someone knows where everyone else is at all times.

 

Fleet Management

• Maintain master inventory list of containers.
• Manage warranties, Vehicle files, DMV registrations, Insurance Certificates for the company truck fleet.

 

Communications and Other

• Answers incoming calls and answers basic questions about rentals and sales – or forwards to a Sales Manager as needed.
• Attends daily Ops Check In and Dispatch meeting and records key decisions and follow up assignments.
• Attends periodic planning meetings. Records key decisions and tracks progress on larger projects.

Qualifications for this job:

 

• At least 3 years of experience in the areas of customer service and operations.
• Inventory control experience would be a great add
• Proven team experience would be a great add

You will thrive in this job if you:

 

• Love to bring order and process to the workplace
• Can deliver clear, concise communications
• Understand and enjoy the dynamics of a small family-run business
• Know how to multi-task AND focus on the task at hand
• Have great attention to detail
• Have versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm