This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related
responsibilities and duties as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Maintains inventory accuracy for the facility by binning and picking merchandise; utilizing the inventory management system; completing bin audits;
working inventory exceptions; and correcting shelf capacities.
Maintains merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and
organizing product displays; signing and pricing merchandise according to company policies and procedures; and securing fragile and high-shrink
merchandise.
Maintains area of responsibility in accordance with company policies and procedures by handling claims and returns; zoning the area; arranging and
organizing merchandise and supplies; identifying shrink and damages; and maintaining work environment according to company policies and
procedures.
Receives and stocks merchandise throughout the facility and organizes and maintains the backroom by following company safety, cleaning, and
operating procedures; utilizing equipment according to company policies and procedures; setting up product displays; maintaining modular integrity;
receiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation.
Helps ensure the proper execution of the customer inventory flow process, the maintenance of backroom standards, the correct processing of freight,
and the readiness of backroom for incoming freight.
Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise;
resolving customer issues and concerns; and promoting products and services.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy;
and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other
business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and
recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Competencies
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Customer/Member Centered: Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order
to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right
resources (people, products, tools, technology) at the right time in order to resolve customer/member requests.
Adaptability: Adapt - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns
from assignments and feedback. Learns and adapts to digital systems, strategies, and processes using different digital tools to complete essential job
functions.
Judgment: Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day
decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.
Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order
to carry out work as required.
Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right
information to associates and leaders when they need it. Communicates in a respectful and professional manner.
Execution and Results: Get Results - Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets
deadlines. Takes action in order to solve problems so work can be completed in a timely manner.
Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity
and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Physical Activities
The following physical activities are necessary to perform one or more essential functions of this position.
Moves up and down a ladder.
Job Description
Stocking Team Associate
Published On 10/27/2020 This job description supersedes all prior descriptions Page 1 of
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WMFH15696
Communicates effectively in person or by using telecommunications equipment.
Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Visually locates merchandise and other objects.
Visually inspects equipment.
Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
Moves, lifts, carries, and places merchandise and supplies weighing up to 50 pounds without assistance.
Visually verifies and reads information, often in small print.
Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.
Enters and locates information on electronic device.
Work Environment
Working in the following environment is necessary to perform one or more of the essential functions of this position.
Works in areas requiring exposure to varying temperatures, extreme heat or cold, and/or wet, damp, or drafty conditions.
Works overnight as required.
Works varying shifts as required.
Job Description
Stocking Team Associate
Published On 10/27/2020 This job description supersedes all prior descriptions Page 2 of
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WMFH15696
Signature
I have read and understand the essential functions for this position and certify that:

I have the ability to perform the essential functions of this position either with or without a
reasonable accommodation.

I do not have the ability to perform the essential functions of this position either with or
without a reasonable accommodation.
Associate/Applicant Printed Name Associate/Applicant Signature Date
Job Description
Stocking Team Associate
Published On 10/27/2020 This job description supersedes all prior descriptions Page 3 of
3
WMFH15696